Chat and Voice
In Meet Zai, you can type, send voice messages, or call Zai directly.
Text chat
Type in the chat box and send your message. You can read the conversation while Zai replies. If you no longer need the current response, use the stop button to end the current task.
If the connection drops, follow the on-screen instructions and try sending again. If the issue persists, note when it happened and the error message, then contact support.
Three ways to use voice
| Feature | How to use it | What it does |
|---|---|---|
| Voice message | Select the microphone button beside the message box, record your message, and send it | Lets you speak a message instead of typing it |
| Voice replies | Switch to voice mode to hear Zai's replies | Uses your voice-reply allowance |
| Voice call | Select Voice call, allow microphone access, and talk in real time | Starts a live conversation and uses your voice-call allowance |
Voice replies and voice calls have separate allowances. Recording a voice message does not start a real-time call.
Adjust voice replies
- Switch the chat to voice mode.
- Choose whether to play replies automatically in the voice-mode options.
- Open Settings → Voice to choose a voice, adjust volume, and check your remaining voice-reply time for the current period.
Switch back to text mode when you prefer to read. If you run out of voice-reply time, Zai switches to text replies and a message lets you know. See Plans and Usage for reset dates and add-on packs.
Make a voice call
- Select Voice call in the chat interface.
- Allow microphone access when the browser asks, and make sure your microphone works.
- During the call, you can mute or unmute your microphone and turn Zai's audio on or off. You can also minimize the call and select the floating call control to return to it.
- Select End when you are finished. Minimizing the interface and ending the call are separate actions.
If you run out of call time, check the plan page for your reset date and add-on packs. If calling is temporarily unavailable, try again later.
No sound or unable to record
- Unable to record: check the site's microphone permission in your browser and the input device selected in your system.
- Cannot hear replies: check device and page volume, whether the tab is muted, and whether voice replies are enabled. If autoplay is blocked, press play manually.
- Cannot hear Zai in a call: check the call's audio control. Microphone mute controls your own voice.
- Still not working, even though you have time left: note the error message, refresh, and try again. Contact support if the issue persists.
See Appearance, Voice, and Relationship for choosing a voice.